Privacy Policy

LORQIRA respects your privacy and is committed to protecting your personal data. This Privacy Notice explains how we collect, use, share, and protect information about you when you access our website or purchase our skincare products and services. Please read this Notice carefully.

Scope

This Privacy Notice applies explicitly to LORQIRA, a brand operated by LORQIRA ENTERPRISES. It governs the collection of information through our website and any associated online platforms operated by us.

Personal Information

Personal data encompasses any information that directly or indirectly identifies an individual. Although the provision of personal data is optional, it may impact our ability to provide certain products or services.

We collect personal data from various sources, including direct user input, automatic data collection, and third-party sources.

Types of Information We Collect

We collect two types of data and information from you:

1. Personal Data

This includes data that identifies you as an individual, such as:

• Name
• Postal address
• Email address
• Phone number
• Payment information
• Billing and shipping details
• Other identification details required to provide our products and services

2. Non-Personal Data

This refers to information that does not directly reveal your specific identity, such as:

• Browser information
• Pages accessed
• Online advertisements clicked
• Device type
• Demographic data
• Shopping preferences
• Website usage information

If we combine this data with personal data, we treat the combined information as personal data.

Collection and Use of Personal Data

We collect personal data in relation to the products and services you inquire about or purchase through our website.

We also collect information directly from you through:

• Order forms
• Account registrations
• Surveys
• Website activity logs
• Emails
• Telephone calls
• Customer support requests
• Other communications with us

We collect and use this data for purposes such as:

• Processing your orders and delivering our products and services
• Improving user experience on our website
• Managing your account registration and developing your user profile
• Personalizing content and offerings according to your preferences
• Communicating with you about orders, products, services, offers, surveys, and events
• Responding to your inquiries and customer service requests
• Sending marketing communications and newsletters (you may opt out at any time)
• Analyzing website usage metrics and statistics
• Detecting and preventing fraud and unauthorized access
• Complying with legal obligations

Collection and Use of Non-Personal Data

As you navigate through our website, we may automatically receive and record technical information about your visit.

This non-personal data helps us analyze browsing actions and patterns to enhance your online experience.

We may use this information to:

• Customize website content and layout
• Understand usage trends and improve navigation
• Gather demographic data about our visitors
• Monitor website performance indicators
• Enhance security safeguards

Special Categories of Personal Data

On occasion, we may collect health-related information, such as allergies, skin type, skincare concerns, or product preferences, with your explicit consent.

This information helps us provide personalized recommendations, tailor advertisements and promotions, and improve our customer experience.

We handle such sensitive data responsibly and solely with your permission and in accordance with applicable laws.

Children's Privacy

Our website is designed for adults, and we do not knowingly collect information from children under the age of 18 years.

If you are under 18 years of age, please seek assistance from a parent or legal guardian before making any purchases or sharing personal information on our website.

Sharing Personal Data

We may share your personal data within LORQIRA ENTERPRISES and with selected third-party service providers.

These service providers may assist us with:

• Website hosting and maintenance
• Payment processing
• Order fulfillment
• Data analysis
• Customer support
• Marketing and promotional activities
• Logistics and courier services

We share information only to the extent necessary to provide our products and services and operate our business effectively.

Legal Disclosure

We may disclose personal data where required to:

• Comply with legal obligations
• Respond to lawful requests from government authorities
• Investigate fraud or suspected illegal activities
• Protect our rights, customers, employees, or business
• Address security vulnerabilities

Your data's confidentiality remains a priority in such instances.

Data Retention

We retain personal data only for as long as necessary to:

• Fulfill the purposes for which it was collected
• Process orders and provide services
• Handle complaints and disputes
• Meet legal and regulatory obligations
• Improve user experience

We periodically review our data storage practices and securely delete or anonymize information that is no longer required.

Data Protection and Security

We are committed to keeping your personal data safe and secure.

Our safeguards include:

• SSL encryption of data transmission
• Strong password policies and access controls
• Restricting access to sensitive information
• Regular software updates and IT security audits
• Secure file disposal practices
• Monitoring systems for unauthorized access

However, no method of online transmission or electronic storage can guarantee 100% security.

If you suspect unauthorized access or misuse of your data, please contact us immediately.

Cookies and Other Website Tracking Technologies

Our website utilizes first-party and third-party cookies, beacons, tags, and scripts.

These technologies are used to:

• Provide website functionality
• Gather analytics regarding visitor behavior
• Store user preferences
• Enable social media sharing
• Improve advertisements and marketing campaigns
• Enhance overall website performance

By continuing to use our website, you consent to the use of cookies as described in this Privacy Policy.

Links to Third-Party Websites

Our website may contain links directing you to websites operated by third parties, including social media platforms and payment service providers.

If you visit such websites, we encourage you to review their privacy policies, which may differ from ours.

We do not control the information provided to or collected by these third parties and are not responsible for their privacy practices.

Contacting LORQIRA

If you have any questions, concerns, or wish to file a complaint regarding our processing of your personal data, please contact us at:

Privacy Notice Updates

This Privacy Notice may be updated periodically to reflect changes in our services, legal requirements, or customer feedback.

Any revisions become effective immediately upon posting on our website.

Your continued use of our website and services after such changes constitutes your acceptance of the updated Privacy Notice.

Consent Amendments and Governing Law

By using our website, you consent to the terms of this Privacy Notice and the collection, use, and management of your data by LORQIRA ENTERPRISES.

Any modifications to this Privacy Notice will be prominently posted on our website, and your continued use of our services implies acceptance of those changes.

This Privacy Notice shall be governed by and construed in accordance with the laws of India.

The courts located in Pune, Maharashtra, shall have exclusive jurisdiction over any disputes arising from or relating to this Privacy Notice.